Front Desk Officer (Receptionist)

Job Summary A Front Desk Officer is the first point of contact for visitors and clients, responsible for creating a positive first impression and ensuring smooth front office operations. Key Responsibilities Reception Duties: Welcome visitors, answer phone calls, and direct inquiries to the appropriate departments. Customer Service: Provide accurate information to clients and handle complaints or concerns professionally. Administrative Support: Manage bookings, appointments, and maintain visitor logs. Office Coordination: Receive and distribute mail, manage office supplies, and ensure the reception area is tidy. Record Keeping: Maintain records of visitors, calls, and correspondence. Security & Access Control: Monitor access to the office and ensure visitor protocols are followed. Qualifications & Skills Diploma or degree in Business Administration or related field Previous experience in customer service or front office roles Excellent communication and interpersonal skills Professional appearance and attitude Basic computer skills (MS Office, phone systems) Strong organizational abilities How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section