Supervisor : Senior Vice President, Africa Operations & Programs (SVP AO&P) Job Station : Kampala, Uganda (with 20% travel) Works with: 4Africa US & Africa Senior Leadership Team Job Type: Full-time Renumeration: Attractive/Undisclosed Closing Date: 12th May 2026, CoB 4:00 PM EAT ____________________________________________________________________________________ 1. JOB SUMMARY The Africa Operations Officer (AOO) will work with the Sr. Vice President of Africa Operations and Programs to ensure that 4Africa’s operations are aligned with the strategic plan and priorities outlined in the Vision, Traction & Organizer (VTO). Reporting to the Sr. Vice President, Africa Operations and Programs, the AOO will drive execution, operational excellence, and organizational alignment across Africa operations. The role will lead and manage day-to-day operations while ensuring that strategic priorities are translated into clear, actionable plans, delivered with excellence. The AOO will provide oversight over the Africa Senior Management Team to support program planning, coordination, and execution across all functional areas, including operations, finance, and human resources resources, and technology. He/she will serve as a central coordination point between Africa operations and the US-based leadership team, ensuring alignment, effective communication, and seamless execution across geographies. In addition, the AOO will lead strategic and cross-functional initiatives, support donor and partner trips, contribute to business development efforts, and ensure that organizational systems, processes, and workflows are standardized, efficient, and scalable. This position is a senior leadership role and is a part of the US/Africa Senior Leadership Team; the job holder is also expected to work closely with the Chief Operating Officer (COO), the Sr. Vice President of Strategy, Impact, and Communications, & Sr. Vice President of Administration & Finance, all based in Fort Worth, Dallas, USA. 2. ROLES AND RESPONSIBILITIES: 2.1 Lead, Manage & Accountability (LMA) Provide effective and inspiring spiritual, strategic, and operational leadership to 50+ staff across Africa, ensuring alignment with the mission and values of LEAD 4Africa. Support and assist the Leadership Management Team in achieving organizational priorities and advancing the mission. Ensure the right person and right seat, and that teams are functioning effectively. Guide team priorities, workflows, and execution against agreed goals and Rocks. Cascade organization-wide communications to ensure that there’s clarity & everyone is on the same page. Lead the implementation of operational strategies aligned with LEAD 4Africa’s core pillars (Leadership, Entrepreneurship, Academics, and Discipleship – LEAD). Lead the development & implementation of the Annual Operating Plans (AOP). Drive accountability through the establishment and tracking of Key Performance Indicators (KPIs) and EOS scorecards. Ensure decision-making is aligned with the Vision, Traction & Organizer (VTO) and strategic priorities. Balance competing priorities by discerning when to say “no” to good ideas to focus on a few high-impact initiatives. Analyze operational and financial data to identify performance gaps and improvement opportunities. Lead cross-functional collaboration to design and implement high-quality programs and initiatives. Lead & implement continuous program quality improvement and assessments. Ensure compliance with sector standards, frameworks, and operational policies (Labor laws, etc.) and other statutory obligations (registration, taxes, and payroll). Ensure effective execution of EOS disciplines, including L10 meetings, Rocks, Scorecards, and Issue Solving (IDS) 2.2 Communication, Alignment, and Execution Maintain a consistent leadership communication rhythm through structured weekly 1:1 meetings with key leaders to assess priorities, identify challenges, and drive resolution. Serve as a central coordination point for aligning leadership priorities across teams and geographies. Identify, prioritize, and track key issues, ensuring timely follow-through and resolution. Facilitate clear and consistent communication across the organization to ensure alignment with strategic and operational priorities. Support leadership decision-making by synthesizing insights, feedback, and operational data. Reinforce accountability by tracking commitments, actions, and deliverables across teams. 2.3 Human Resource Management Provide leadership in the development and implementation of a robust performance management system. Support the HR team in the design of competitive reward and compensation frameworks that promote engagement and retention. Work closely with the HR Manager to facilitate training needs analysis and coordinate staff development and capacity-building initiatives. Promote a high-performance, values-driven organizational culture. 2.4 Financial Management and Planning Oversee budget developmen
