Front Office & Administration Officer

Organization: The Sound Collective Experience Level : 1–2 years Employment Type : Full-time Role Summary The Sound Collective is a dedicated music hub designed to provide children aged 4-15 with comprehensive music education and enrichment opportunities The Finance & Administration Officer supports the smooth daily operations of The Sound Collective by managing financial records, student administration, scheduling, and parent communication. This role is essential in ensuring accuracy, organisation, and a positive experience for parents, teachers, and students. Key Responsibilities Finance Responsibilities ● Track student payments and maintain accurate fee records ● Issue invoices and receipts to parents ● Follow up on outstanding payments professionally ● Prepare simple monthly financial summaries ● Support budgeting and cost tracking Administrative Responsibilities ● Manage student enrollment records ● Maintain attendance and lesson schedules ● Support teacher scheduling and coordination ● Handle parent inquiries (phone, WhatsApp, email) ● Organise and file school documents and records Operations Support ● Assist with daily opening and closing procedures ● Support smooth student arrivals and departures ● Help coordinate events, performances, or workshops ● Ensure policies and procedures are followed Required Qualifications & Skills ● Certificate or diploma in Business Administration, Finance, Accounting, or related field ● 1–2 years’ experience in an administrative or front desk role ● Basic financial record-keeping skills ● Strong organisational and communication skills ● Comfortable using basic digital tools (spreadsheets, messaging apps) ● Ability to work with children and parents professionally Personal Attributes ● Detail-oriented and reliable ● Friendly and professional demeanor ● Trustworthy and confidential ● Calm under pressure ● Positive attitude Reporting Line Reports directly to the Director. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section