Hire Overseas: Customer Support Specialist (AI SaaS Platform)

Headquarters: South Africa We’re looking for a Customer Support Specialist who can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform. You’ll handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience. If you enjoy solving problems, communicating clearly, and working inside a product-focused, fast-moving AI environment, this role will fit you well. Why You’ll Want to Join Paid in USD (bi-monthly: 15th and 30th) Up to 14 days of Paid Time Off annually (starting Day 1) Observance of Holidays per company guidelines 100% remote setup so you can work wherever you feel most productive Work inside a forward-thinking AI startup backed by top investors Opportunity to support a platform at the forefront of voice automation and AI workflows What You’ll Wor