Credit Officers

Duty Station : Soroti & Jinja Reports to : Credit Administrator Job Purpose: The Credit Officer will mobilize, appraise, disburse, monitor, and recover loans within their portfolio in line with the credit policies, procedures, and set targets. Duties and Responsibilities: The employee’s duties and responsibilities shall include, but not be limited to: ● Calling Asaak clients and encouraging them to repay their loans. ● Monitoring tracking devices in clients’ motorbikes and reporting suspicious behavior (including nights and weekends as needed). ● Follow up on tracker removal and transfer of bike details. ● Update the resold bikes’ details and name the new bikes in the tracking system. ● Prepare and upload contracts into the AP. ● Disburse bikes to clients in line with approved disbursement lists as per company guidelines. ● Follow up on insurance documents and ensure compensation of clients in line with insurance guidelines. ● Draft and disburse release letters to clients. ● Attend to and provide relevant information to clients at the office for restructures and impounded cases in line with company guidelines. ● Analyzing client loans within their respective portfolios and solving different client problems and complaints in line with company guidelines. ● Maintain a healthy portfolio under the assigned clients by initiating recovery actions for loans in default. ● Contact clients and disburse 3rd party stickers. ● Follow up on clients to process permits and update permit lists on disbursement days. ● Stay abreast of new types of loan products and other financial services, to better meet customers' needs. ● Conducting field visits associated with recoveries and compliance, managing the assigned loan portfolio. ● Negotiate payment arrangements with customers who have delinquent loans. ● Recommending repeat clients for new loans. ● Share weekly, bi-weekly, and monthly reports in line with departmental guidelines. ● Sensitise customers about Asaak loan products and services in line with the set targets. Person Specifications: The job holder requires the following specifications: ● Strong communication, interpersonal, and analytical skills. ● Must possess excellent multi-tasking skills and ability. ● Ability to work under pressure with minimum supervision. ● Ability to use a smartphone/computer and Google Applications is an advantage. ● Must have a keen eye for detail. ● Ability to ride a motorcycle and possess a valid riding license with Class A will be an added advantage. Minimum Requirements: ● Hold a minimum of a Bachelor’s degree in Business Administration, Marketing, Microfinance, or other related field. ● Have at least 1 year of working experience in Marketing, Collections, and Managing Credit portfolios. ● Prior experience as a loan officer is an advantage. ● Knowledge of Boda Boda financing is a plus. While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews. How to Apply: All applications will be received and reviewed through the BrighterMonday Portal by clicking on the 'Apply Here' section